Terms and Conditions -
Regular Credit Card Donations Arrangement

Thank you for your donation to The Bush Church Aid Society of Australia. Our Terms and Conditions for Regular or Periodical Credit Card Donations follow. We are very grateful for your pledge of support. If you have requested a Tax Deductible receipt, it will be forwarded to you in due course. Any questions you may have should be emailed to us or please don’t hesitate to phone our National Office on 02 9262 5017.

The Bush Church Aid Society of Australia's commitment to you

This document outlines our service commitment to you, in respect of the Credit Card Debit Request arrangements made between The Bush Church Aid Society of Australia and you. It sets out your rights, our commitment to you and your responsibilities to us, together with where you should go for assistance.

Initial terms of arrangement

In terms of the Credit Card Debit Request arrangements made between us and agreed to by you, we undertake to periodically debit your nominated account for the agreed amount for donations.

Drawing arrangements

The first drawing under this Credit Card Debit arrangement will occur immediately.

• If any drawing falls due on a non-business day, it will be debited to your credit card on the next business day following the scheduled drawing date.
• We will give you at least 14 days’ notice in writing when changes to the initial terms of the arrangements are made. This notice will state any other changes to the initial terms.
• If you wish to discuss any changes to the initial terms please contact your BCA Regional Office by telephone or email us.

Your rights

Changes to the arrangement

If you want to make changes to the credit card arrangements, contact your BCA Regional Office by telephone or email us.

These changes may include:

• Deferring the drawing from your Credit Card; or
• Altering the schedule; or
• Stopping an individual draw; or
• Suspending the Credit Card Debit Request; or
• Cancelling the Credit Card Debit Request completely

Enquiries

Direct all enquiries to The Bush Church Aid Society of Australia, rather than to your financial institution, and these should be made at least five (5) working days prior to the next scheduled debit date. All communication addressed to us should include your name, your seven (7) digit supporter number and the last four (4) digits of your credit card.

All personal supporter information held by us will be kept confidential except that information provided to our financial institution to initiate the drawing to your nominated credit card. We may from time to time use your name and address details to advise you of BCA appeals/activities unless otherwise notified by you.

Disputes

• If you believe that a drawing to your credit card account has been initiated incorrectly, we encourage you to take the matter up directly with The Bush Church Aid Society of Australia. Contact your Regional Office by telephone or email us.

• You will receive a refund of the debited amount if we cannot substantiate the reason for the debit.

Your commitment to us

It is your responsibility to ensure that :

• On the debit date there are sufficient funds in your credit card account; and
• You advise us if the nominated credit card is cancelled; and
• We are advised of change of details to the credit card including expiry date

By accepting these Terms and Conditions and our Commitment to you and your Commitment to us, you are agreeing to the “REGULAR CREDIT CARD DONATIONS ARRANGEMENT”.